Order and product support

Contact Knisley 3D Solutions

Use this page for an order, product fitment, shipping, returns, or general store support. For custom CAD or 3D printing, use the custom request form so your files and measurements stay with the job.

Direct support

support@knisley3dsolutions.com
Support hours
Monday–Friday, 8:00 AM–5:00 PM ET

Start in the right place

Choose the route that matches what you need. It helps keep product support separate from custom project files.

  • Order help

    Include the order number and the email used at checkout. Use the support form for order status, shipping, returns, or a change request.

    Send an order question
  • Product fitment

    Check the fitment guide first. If you still need help, tell us the toolbox or hutch model, the product, and what you plan to mount.

    Open the fitment guide
  • Custom part request

    Use the dedicated request form for CAD work, replacement parts, prototypes, print files, measurements, and reference photos.

    Open the custom request form
Helpful details

For product questions, include the exact product name and your toolbox or hutch model. Photos are best sent through the custom request form when they are part of a design job.

Send a support message

Fields marked are required.

Tell us what happened, which product is involved, and what outcome you need.